Frequently Asked Questions
Everything you need to know about your Michael Stars experience.
What is the standard shipping timeframe?
Standard ground shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
How do I initiate a return or exchange?
We accept returns of unworn, unwashed items with tags attached within 30 days of purchase. You can start your return process through our online portal to receive a prepaid shipping label.
Where are your products manufactured?
A significant portion of our collection, including our signature tees, is proudly made in Los Angeles, California, to ensure high-quality craftsmanship and support local production.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and installment-based payments via Afterpay.
How should I care for my Michael Stars garments?
To maintain the longevity of our fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry or tumble drying on low heat.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and delivery timelines vary by country and will be calculated during the checkout process.